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FAQS

Click on the register button at the top right-hand corner of the Trezer.io website. Enter your personal information.

You must sign up with your own name as you are responsible for your transactions.

Go to the login page from the link in the upper right-hand corner of the Trezer homepage, then click the [Forgot Password?] Link. Please enter your email address, and we will send you a password.

If you have any questions, please contact Trezer.io Customer Support. We will answer your questions with care. We always try to respond promptly - if we receive a high volume of requests we may take a little longer to respond.

Click [Account] at the top menu bar of the website, and then select [Deposit] tab on the left side of the screen. After you select the deposit method, you will see the personal coin deposit address where you can send coins to make a deposit.

We use Coordinated Universal Time (UTC) as the time standard.

Deposits are available 24 hours a day, 7 days a week.

Click [Account] at the top menu bar of the website, and then you may find the Deposit/withdrawal history at the bottom of the screen.

Click [Account] menu at the top of the menu bar of Trezer.io website. You can withdraw from [withdrawal] on the left menu of the screen.

Processing times varies depending on the network condition. It may take several minutes to several hours.

Withdrawals are available 24 hours a day, 7 days a week.

Click [Account] at the top menu bar of the website, and then you may find the withdrawal history at the withdrawal history report of the screen.